Tag Archives: Amazon Customer Service

Do I Still Love My Kindle?

By Marilynne Rudick on September 2, 2011

Nine months and 21 eBooks later, do I still love my Kindle? Yes and no. On the “yes” side is the ease of traveling with it and the gratification of getting a new book instantly. On the “no” side: my Kindle died on my recent vacation.

But Amazon’s excellent customer service and promises of a coming-soon library lending program, earn my loyalty, if not love.

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